Like
After Hours Emergency
If it's after hours and you want some help with a personal emergency, there are community agencies that are available to assist you after 4:30pm and on weekends and holidays. If the first line you try is busy, you can try any of the other numbers - even if they are not in your area.
If you are in danger or fear for another person’s safety, please call 911 and Douglas College Security (if on campus). Security can be reached at 2400 on internal phones and from cell phones at 604-527-5405 (NWC) and 604-777-6254 (DLC).
Hospital Emergency Departments (call 911, 24 hours/day)
Royal Columbian Hospital (closest to New Westminster campus):
330 East Columbia Street, New Westminster, B.C.
Eagle Ridge Hospital (closest to David Lam campus):
475 Guildford Way, Port Moody, B.C.
Vancouver General Hospital:
920 West 10th Avenue, Vancouver, B.C
General Crisis Counselling & Suicide Prevention
Vancouver: 604-872-3311 (24 hours/day)
Fraser Health Region (Burnaby – Boston Bar): 604-951-8855 (24 hours/day)
Richmond: 604-279-7070 (8am to midnight)
BC wide toll free: 1-800-SUICIDE (784-2433) (24 hours/day)
Canada-wide listings: Befrienders.org
Mental Health Emergency Services
Fraser Health After Hours Mental Health Service: 1-877-384-8062
Hours: 4:30 pm - 11:00 pm Monday to Friday; 1:00 pm - 11:00 pm on weekends and holidays
Emergency Food & Shelter
Homeless Shelter and Street Help Line 604-836-6381 (24 hours/day)
Ministry of Employment & Income Assistance
Emergency Services 604-660-3194 or toll free 1 -866-660-3194 (after 4:30 pm)
New Westminster office 604-664-0135 (8:30 am -4:30 pm)
Tri-Cities office 604-664-0135 (8:30 am – 4:30 pm)
Domestic Abuse
Shelternet.ca - listing of resources for women considering leaving an abusive relationship.
Monarch Place Transition House (New Westminster) 604-521-1888 (24 hours/day)
Coquitlam Women's Transition House (Port Coquitlam) 604-464-2020 (24 hours/day)
Sexual Assault Crisis Counselling
Women Against Violence Against Women: 604-255-6344 or toll free 1-877-392-7583 (24 hours/day)
Victims of Crime
Victimlink toll free 1-800-563-0808 (24 hours/day)
Substance Use
The Alcohol and Drug Information and Referral Service
604-660-9382 or toll free 1-800-663-1441 (24 hours/day)
Services for Youth
Youth in BC online chat (12 noon – 1 am)
Kids Help phone 1-800-668-6868 (24 hours/day) or online
Youth Against Violence Line 1-800-680-4264 (24 hours/day)
Other Community Resources
For assistance locating information on a variety of BC community, social and government services call the phone number “211” (24 hours/day) or visit BC 211
